SymbianOsis

Exploring my symbotic relationship with S60

Archive for the ‘wireless’ Category

EAP - TTLS/PAP is quite common. A lot of offices and universities use it worldwide.
Why hasn’t nokia added support for it? I can’t connect to my university’s secure wi-fi network at all without this!

I guess I’ll be using the the common public wi-fi connection (no security and username password login each time to access it :-( )

Does anyone know if its included in  OS v9.3?

Krisse from AllaboutSymbian has a great article on Unlocking Mobile Phones and why we all should go for SIM-free phones. Its a great article and definitely worth a read.

My take on on the whole contract issue:

I don’t like contracts and I’m not in one right now. I think that unlocked phones are great. They free you from contracts and allow you to choose providers at will. But a sim-free environment is not so rosy for your providers. Why?

  • ARPU - Average Revenue per User
  • Churn - Number of users leaving the company’s service
  • Cut-throat competition

Without contracts, the main way for a service provider to attract customers is pricing and offerings. But with an open standard like GSM, there is no sustainable competitive advantage, technology wise. So companies begin pricing wars, and start under-cutting one another. As users keep switching providers, churn increases. And high churn will definitely reflect badly on the provider. Under-cutting doesn’t help much either. It ultimately will reduce the ARPU a company gets from its users. I understand that the consumer ultimately benefits from this, but for a healthy industry, both sides must be happy. The relationship must be symbiotic.

I’m beginning to see this happen in India too. About 2 years ago, when I was still in Mumbai, the market was dominated by sim-free phones and prepaid calling cards. GPRS carried a flat-rate fee for Rs. 99 and sms was dirt cheap. But this January, when I visited India, I saw locked phones on the market. Rates for extra services have gone up and contracts are being introduced. Carriers like Airtel and Hutch are selling subsidized handsets which people are buying. Why? because they’re cheap. In all honesty, if T-Mobile offers me a free phone for the Get More 39.99 plan, I’d take it, because the way things are, I’ll be paying 39.99 anyways, even if I buy an unlocked phone. And that’s the general mentality. A normal customer doesn’t gain much with unlocked phones.

I think a completely sim-free market will always start moving to contract and locked-phone market. I think this is due to the fact that operators will continue to try and undercut and get one - up on each other for market share and users will continue to move between carriers as this happens. Eventually, a time will come when market share will increase significantly, increasing operating costs, but ARPU will not, and to make matters worse, there will be no barrier to churn. This will cause operators to then start exploring options of generating more ARPU and reducing churn which will give rise to a contract-based system.

Mobile Phone Buyer Trends

Mopocket has an interesting article on mobile phone buyer trends in the US based on a  study conducted by  the NPD Wireless group.

Some interesting facts from the report:

  • Preference towards “good brands”
  • Low price is not all that important
  • Men are more likely than women are to care more about having the latest technology, a highly regarded brand, long battery life, and the key capabilities and features they want.
  • Women more so than men, tend to be motivated more by easy-to-use flip phones and price considerations.
  • Young buyers look for “cool,” middle-aged look for a wide range of capabilities, while people past middle aged want a flip phone.
  • Manufacturers offering a wide array of flip phones have enjoyed more success rate with flip phones being the second most cited reason for choosing a phone

Link to report

People surely are moving away from free eye-candy phones towards phones which offer them the functionality they need. I’ve observed these changes around me as well, since quite a few of my friends and acquaintances are adopting phones Symbian, Windows Mobile and Blackberry phones. It was sort of expected, with phones becoming a lot more than a simple phone. People use them as organizers, email/word processing and multimedia devices.

I really don’t understand why the U.S. market is all about flip phones.  There seems to be no logical reason! Is it because of the compact form factor?

Graphs from the report:

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